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  • Critical food safety violations should be addressed:
  • How should patties be stacked for storage?
  • At what minimum height should food be stored off the floor?
  • Where do Patton's potatoes come from?
  • Which of the following is not one of the six pathogens mentioned?
  • When can secret shoppers visit stores?
  • What is the purpose of sanitizing in food safety?
  • To what internal temperature should burger patties be cooked?
  • Which of the following should NEVER be used to put out a grease fire?
  • When cooking a hamburger patty, how many times should you even it out?
  • What does the term "store sales mix" refer to?
  • Secret shopper award payouts for a shop should be distributed among which group?
  • What role do plain wedding rings play in employee dress code?
  • What change occurs during the pre-cook of fries?
  • What is the most appropriate music volume level in the store?
  • What is the acceptable temperature range for testing sanitizer?
  • Where should the fryer filter drawer be stored after cleaning and resetting?
  • If you run out of any food item, is it acceptable to purchase it locally to keep the store running?
  • What time does a case of meat, prepped at 7 PM, expire the following day?
  • How should food be arranged in a storage area in relation to the walls?
  • Why is controlling sanitizer PPM important?
  • What is the benefit of using high-quality pictures on product issue forms?
  • Which of the following is NOT part of Five Guys' operating procedure?
  • How many full strips of bacon should the BLT sandwich contain?
  • What is the time frame for sending the safety report in?
  • Which three items must be checked when recovering ground beef during delivery?
  • What is a key component of Five Guys' customer service strategy?
  • When should stores start cutting potatoes during morning prep?
  • What is the purpose of the Extranet in Five Guys?
  • How often should hood vents be taken down and washed?
  • What ingredients are used for preparing white fries at Five Guys?
  • What tests are performed on bacon to ensure quality?
  • Which of the following tasks should NOT be performed one hour prior to closing?
  • What is a common sign of pests in a food establishment?
  • What is the minimum safe temperature for a hot holding unit?
  • Cold, potentially hazardous foods must be stored between which temperatures?
  • What type of culture is encouraged among employees through the secret shopper program?
  • What is the primary cooking method used for Five Guys fries?
  • How often do stores receive food and safety audits each year?
  • What is the maximum stacking height for free standing potatoes?
  • To maintain food safety, how often should employees wash their hands?
  • What is designed for employee training within Five Guys?
  • How high can boxes of oil be stocked in the dining room?
  • What should be done with food items that exceed their expiration time?
  • Which employees need to be trained to spot food safety threats?
  • What should employees do if they notice a colleague handling food unsafely?
  • Which of the following is a resource for monitoring market forces?
  • Which certifications are required for all Five Guys managers?
  • Which factor is critical for ensuring that fries are adequately cooked?
  • What makes Five Guys’ fries special?
  • An employee notices that the refrigerator temperature is above 40 degrees Fahrenheit. What is the first step they should take?
  • What is the maximum stacking height for potatoes against a wall?
  • What is the proper concentration range for quat Santander solution?
  • What is the name of the weekly newsletter that includes Five Guys news?
  • What is the main purpose of food and safety audits?
  • Is it possible to follow first in, first out (FIFO) if food is not labeled accurately?
  • How does the growth region affect Patton's potatoes?
  • What is the best description for where chemicals should be stored?
  • How should employees treat customer feedback regarding food quality?
  • Is it necessary to perform a boil out every time you change your oil?
  • What is a proper method for testing sanitizer temperature?
  • At what stage should burger edges turn to indicate cooking progress?
  • What should you do if you notice a defect with a product in the store?
  • With what type of water should floor cleaner be mixed?
  • What should fries appear like before serving?
  • Which of the following is a key element in employee training regarding food safety?
  • What can be concluded about the approach to cooking bacon at Five Guys?
  • What should employees do if they encounter a problem with the cooking equipment?
  • If the fryer filter pump returns oil slowly, what action should be taken?
  • If the grill needs to be adjusted above or below 350 degrees, what is most likely the issue?
  • What characteristic should the juice of a cooked patty display?
  • What should new employees do before starting training on the line?
  • How often should food items be checked for quality in a busy restaurant environment?
  • Which of the following is crucial for food safety?
  • What is the appropriate weight for a balled patty?
  • What can change from shift to shift for a perfect Five Guys fry?
  • For how many minutes should cut potatoes be soaked in cold water before use?
  • What aspect does the secret shopper program reward employees for?
  • What are "phantom shops" examining during their quarterly late-night select audits?
  • What causes cut fries to turn black?
  • What is the recommended action when a fryer filter is dirty?
  • Which item is NOT required on a product issue form?
  • How is the 5 Guys approach to food cost best described?
  • When is a burger patty considered done based on the appearance of its juice?
  • What are the three main components of an effective pest prevention program?
  • Is it acceptable to prep in advance for more than one day?
  • What is the maximum temperature for water used for cut fries?
  • What is unique about Patton's potatoes?
  • How long should potatoes be soaked before watching for the acid effect?
  • When hazardous microorganisms, known as pathogens, are transferred to food, what type of contamination is this?
  • What distinguishes Five Guys' bacon from others?
  • Which stations should all new employees be able to work after training?
  • What is the main advantage of following the FIFO method in food management?
  • Who are the founders of Five Guys?
  • Which of the following is considered a best practice for safe money handling?
  • What system does Five Guys use for managing store financials?
  • Why is a fry calibration conducted every shift?
  • How much bread should you always have in stock to prepare for delivery delays?
  • What is the main purpose of a fry calibration?
  • How long should pre-cooked fries sit and rest before serving?
  • What should cashiers do before completing a customer's order?
  • What should a store do if it runs out of bread and cannot borrow from another location?
  • Burgers should be what when pressed with the patty press?
  • What is the primary purpose of the shift change in a restaurant?
  • During what situation is it crucial to check the temperature of ground beef during delivery?
  • What does the "Boss" refer to in Five Guys operations?
  • Where can you find information on where to send the report?
  • What can cause an acid effect to appear in cut fries?
  • What does a ticket time over 8 minutes indicate in operations?
  • Which pathogens are part of the six identified foodborne illnesses?
  • How often should time and temperature checks be performed at a minimum?
  • When should food items be inspected for quality before serving?
  • What would likely happen if a store consistently fails to order necessary supplies?
  • When cooking a hamburger, what do clear juices indicate?
  • What metric is used to determine prep levels at Five Guys?
  • What is the best practice for managers during a food safety audit?
  • What is the significance of NEVER having empty fry baskets on the line?
  • When and where in the United States did Five Guys start?
  • Which of the following should you NOT do if a customer has concerns about allergens in the food?
  • How many minutes prior to opening should morning prep be finished to allow for cleaning and meetings?
  • What is the best way to handle food that has exceeded its safety time?
  • What is the ideal color for properly cooked fries?
  • Is it acceptable to leave entrances unlocked during prep or closing if no one is around outside?
  • What action should be taken if the fryer oil is dark and smells bad?
  • What is the ideal solution for ensuring the fryer functions properly?
  • What type of bacon does Five Guys use?
  • What is the acceptable PPM range for Quat Sanitizer?
  • How many days can meat be accepted after the grind-on/pack date?
  • What should be the key focus during a team meeting before opening?
  • Approximately how many minutes should a basket of fries pre-cook for?
  • What type of contamination occurs when cleaning agents improperly affect food?
  • What is one of the key indicators of food safety compliance?
  • What should be placed at all entrances during inclement weather?
  • What is the action required to remove surface dirt from food items?
  • Is it acceptable to have employees that can only work one section as long as they show mastery in that position?
  • What type of contamination occurs when foreign objects are introduced to food?
  • Which of the following items is allowed to be worn by employees while working?
  • What should be done before cutting potatoes for fries?
  • What is the preferred cooking method for bacon at Five Guys?
  • How frequently will stores be visited by a secret shopper?
  • What action should be taken if a cash register malfunctions during service?
  • When should a patty be flipped on section two of cooking?
  • What effect does temperature have on sanitizer effectiveness?
  • Why is it important to have clear procedures for handling allergens?
  • If cut fries exhibit the acid effect, what should be done?
  • Why is it important to follow safety protocols in the kitchen?
  • What is the acceptable PPM range for Kay 5 sanitizer?
  • What is the acceptable temperature range for a delivery of ground beef?
  • By Five Guys standards, how often should the temperature of potentially hazardous foods be taken?
  • When preparing fries, why is it important not to soak them too long?
  • What is one benefit of gaining customer perspective through secret shops?
  • What is the maximum number of days new employees have to complete their required courses in 5 Guys University?
  • What should you do if the fryers or grills do not turn on in the morning?
  • If you have issues with greasy floors and doors that won't shut correctly, what is likely the problem?
  • Why should bags of bread never be stacked on top of each other?
  • Which of the following is a purpose of the secret shopper program?
  • What is an effective way to maintain a clean kitchen environment?
  • If a customer insists on a rare burger, what should the staff do?
  • Which adjective best describes a perfectly cooked 5 Guys burger?
  • How full should boxes of peanuts be at a minimum?
  • How often should employees verify the contents of their register drawer with their manager?
  • What is the benefit of having a structured training program for employees?
  • What is the proper concentration range for Kay-5 sanitizing solution?
  • What should happen to employees exhibiting symptoms of a foodborne illness?
  • Final cooked fries should be cooked until they are what on the outside and like what potato on the inside?
  • What is the appropriate grilling temperature for cooking food?
  • Where should you submit issues related to bread quality?
  • What is the primary reason for the quality of Five Guys' bacon?
  • What factor is critical for ensuring the quality of fries?
  • Which of the following is NOT one of the tasks done for fry preparation?
  • If you have questions regarding shop results, whom should you contact?
  • What is the primary reason for toasting the buns golden brown?
  • What is the recommended number of times to flip a patty on the grill?
  • What is the ideal range of PPM for effective sanitizer use?
  • Which method is not recommended for measuring sanitizer concentration?
  • What is the correct frying temperature for cooking food in fryers?
  • Which practice is important for preventing cross-contamination?
  • After cooling pre-cooked fries, how many minutes should they be final cooked?
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