Which of the following should you NOT do if a customer has concerns about allergens in the food?

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Making judgments about allergen safety for a customer is inappropriate because it places the responsibility for the customer's health in the hands of someone who is not a medical professional. Each individual's reaction to allergens can be different and may depend on various factors such as the severity of their allergy and their personal medical history. Therefore, relying on a trained professional or providing factual information, such as an ingredient list or suggesting alternative menu items, is far more appropriate. Doing so ensures that the customer can make informed decisions based on their specific dietary needs, while also creating a safer dining environment. Providing reassurance and accurate information is essential in maintaining trust and safety in situations involving food allergies.

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