What should cashiers do before completing a customer's order?

Repeating the order back to the customer before completing their order is a crucial step in the transaction process. This practice helps ensure accuracy and confirmation of the order details. It allows the customer to verify that their request has been understood correctly and gives them an opportunity to make any corrections if necessary. By confirming the order, the cashier not only helps to avoid misunderstandings that could lead to customer dissatisfaction but also fosters a positive customer experience through attention to detail and engagement.

While checking inventory, asking if they want anything else, and finalizing the payment are all important aspects of the order process, they do not address the immediate need for order confirmation. Ensuring that what the customer wants is what they will receive is fundamental to providing quality service and maintaining the integrity of the order.